Terms and Conditions

Last reviewed: 2 September 2026

​

About these terms

These Terms and Conditions govern your use of the SkillACQ International website at skillacq.com and your purchase of any course, membership, or organisational licence from SkillACQ International Pty Ltd. They are written in plain language because we want you to understand what you are agreeing to. Please read them before you make a purchase or create an account. By using the site or completing a purchase, you are accepting these terms.

​

If you have any questions about these terms, contact us at info@skillacq.com before you proceed.

​

1. Introduction and acceptance

1.1 These Terms and Conditions ("Terms") form a legally binding agreement between you ("you" or "User") and SkillACQ International Pty Ltd (ABN 31 327 238 133), a company incorporated in New South Wales, Australia ("SkillACQ," "we," "us," or "our").

1.2 By accessing or using the SkillACQ website at skillacq.com (the "Site"), creating an account, or purchasing any product or service offered by SkillACQ, you agree to be bound by these Terms.

1.3 If you are purchasing on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and references to "you" in these Terms include that organisation.

1.4 If you do not agree to these Terms, do not use the Site or purchase any of our products or services.

1.5 Nothing in these Terms is intended to limit, exclude, or modify any right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) ("ACL") or any other applicable law that cannot lawfully be excluded or limited.

​

2. Definitions

In these Terms, the following words have the meanings set out below:

"Account" means the account you create on the Site to access purchased products or services.

"ACL" means the Australian Consumer Law as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth).

"Content" means all text, video, audio, images, frameworks, tools, assessments, exercises, downloadable materials, and any other material made available through a Course or Membership, whether created by SkillACQ or contributed by other parties.

"Course" means an individual online course or program offered for purchase on the Site, including all modules, steps, assessments, and associated materials.

"Course Bundle" means a package of multiple Courses sold together at a bundled price.

"Individual User" means a person who purchases a Course, Course Bundle, or Membership for their own personal, professional development use.

"Intellectual Property" means all copyright, trade marks, patents, designs, know-how, trade secrets, and any other intellectual property rights, whether registered or unregistered, in any Content, materials, frameworks, or other works created or owned by SkillACQ.

"Membership" means a subscription-based plan giving access to one or more Courses or community features over a recurring period.

"Organisational Licence" means a multi-user licence package purchased by a sporting organisation, club, or governing body to enable access for a defined group of named users.

"Platform" means the Wix-hosted infrastructure through which the Site operates, including course delivery, bookings, payment processing, and community features.

"Privacy Policy" means the SkillACQ Privacy Policy available at skillacq.com/privacy-policy.

"Refund Policy" means the SkillACQ Refund and Cancellation Policy available at skillacq.com/refund-policy.

"Site" means the website operated by SkillACQ at skillacq.com and any associated subdomains or pages.

"User" means any individual or organisation that accesses the Site, creates an Account, or purchases any product or service from SkillACQ.

​

3. Eligibility

3.1 To purchase a Course, Course Bundle, Membership, or Organisational Licence, you must be at least 18 years of age. If you are under 18, you may only use the Site and purchase products with the express consent and involvement of a parent or legal guardian, who agrees to these Terms on your behalf.

3.2 By creating an Account or making a purchase, you represent that you meet the eligibility requirements in clause 3.1 or that a parent or guardian has consented and agreed to these Terms on your behalf.

3.3 If you are purchasing on behalf of an organisation, you represent and warrant that you have the authority to enter into this agreement on behalf of that organisation.

​

4. Account registration and security

4.1 To access Courses, Memberships, or other features of the Site, you will need to create an Account. When you register, you must provide accurate, complete, and current information. You agree to update your information promptly if it changes.

4.2 You are responsible for keeping your Account login credentials confidential. You must not share your username, password, or access credentials with any other person.

4.3 You are responsible for all activity that occurs under your Account. If you become aware of any unauthorised use of your Account, you must notify us immediately at info@skillacq.com.

4.4 SkillACQ reserves the right to suspend or terminate your Account if we have reasonable grounds to believe your Account has been used in breach of these Terms, including if credentials are shared with unauthorised persons.

4.5 For Organisational Licences, access is limited to the named users agreed at the time of purchase. The purchasing organisation is responsible for ensuring that access is used only by those named users and for maintaining the security of each user's credentials.

​

5. Use of the site

5.1 You agree to use the Site and its Content only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Site.

5.2 You must not:

• (a) use the Site for any commercial purpose other than as expressly permitted by an Organisational Licence or otherwise agreed in writing with SkillACQ;

• (b) attempt to gain unauthorised access to any part of the Site, any Account, or any server or network connected to the Site;

• (c) use any automated means, including bots, scrapers, or crawlers, to access, extract, or copy Content from the Site;

• (d) introduce any virus, malware, or other harmful code to the Site;

• (e) engage in any conduct that interferes with the operation of the Site or the experience of other Users; or

• (f) impersonate any person or organisation or misrepresent your affiliation with any person or organisation.

​

6. Course access and licence

6.1 Licence grant — Individual Users

Upon purchasing a Course, Course Bundle, or Membership, SkillACQ grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the purchased Content for your own personal, non-commercial professional development purposes.

6.2 Restrictions on use

This licence does not include the right to:

• (a) copy, reproduce, distribute, republish, or transmit any Content in any form or by any means;

• (b) screen-record, photograph, or capture any video or audio Content;

• (c) share, resell, sublicense, or otherwise provide access to any Content to any third party who has not purchased their own licence;

• (d) use any Content to create a competing product, service, or course; or

• (e) remove, obscure, or alter any copyright notice, trade mark, or other proprietary rights notice in or on any Content.

6.3 Access period

Your access to a Course continues for as long as your Account remains active and in good standing and the Course remains available on the Platform. SkillACQ will use reasonable endeavours to maintain access to purchased Courses but does not guarantee that any particular Course will remain available indefinitely. Where SkillACQ withdraws a Course, it will provide reasonable notice to affected Users.

6.4 Organisational licences

Organisational Licences grant access to the number of named users agreed at the time of purchase. The following additional terms apply:

• (a) Named users must be individuals within the purchasing organisation. Licence access must not be extended to users outside the organisation.

• (b) The purchasing organisation must not sublicense, resell, or otherwise transfer access to any third party.

• (c) The purchasing organisation is responsible for ensuring its named users comply with these Terms.

• (d) Any addition of users beyond the agreed number requires a new or upgraded licence, subject to agreement with SkillACQ.

6.5 Community features

Where the Site includes member community features (such as discussion forums or group spaces), your participation is subject to the user conduct requirements in clause 11 in addition to the licence terms above.

​

7. Payment terms

7.1 Prices and GST

All prices displayed on the Site are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable under the A New Tax System (Goods and Services Tax) Act 1999 (Cth). SkillACQ reserves the right to change prices at any time. Prices displayed at the time you complete your purchase are the prices that apply to that transaction.

7.2 Payment processing

Payments for Courses, Course Bundles, and Memberships are processed securely through Wix's payment platform. SkillACQ does not store your payment card details. By completing a purchase, you authorise the payment of the amounts shown at checkout.

7.3 Organisational invoices

For Organisational Licences, SkillACQ will issue a tax invoice upon agreement of the licence. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. Late payment may result in suspension of access until outstanding amounts are settled.

7.4 Failed payments

If a payment fails, your access to the relevant Course or Membership may be suspended. It is your responsibility to ensure your payment details are current and valid.

7.5 Tax obligations

You are responsible for any taxes, duties, or levies payable in your jurisdiction in connection with your purchase, other than GST which is included in the displayed price as stated above.

​

8. Refund and cancellation policy

8.1 Refund Policy

Our Refund and Cancellation Policy, available at skillacq.com/refund-policy, forms part of these Terms. By making a purchase, you agree to the Refund Policy in addition to these Terms.

8.2 14-day refund window

For individual Course and Course Bundle purchases, you may request a refund within 14 days of purchase, provided that you have consumed less than 25% of the Course Content and have not downloaded any complete resource files. Refund requests must be submitted to info@skillacq.com.

8.3 No right to exclude statutory guarantees

Nothing in these Terms, including clause 8.2, is intended to exclude, restrict, or modify any guarantee, right, or remedy you have under the ACL. In particular, nothing in clause 8.2 limits your right to a remedy where SkillACQ has failed to comply with a consumer guarantee under the ACL (for example, where a service is not provided with due care and skill, or is not fit for the purpose you made known to us). In those circumstances, your rights under the ACL apply regardless of how much Content you have accessed.

8.4 Change of mind

Subject to your ACL rights, SkillACQ is not required to provide a refund where you have changed your mind after purchase and have accessed more than 25% of the Course Content.

​

9. Consumer guarantees under the Australian Consumer Law

9.1 SkillACQ's goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel your service contract and receive a refund for the unused portion, or to compensation for its reduced value. You are also entitled to compensation for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time, and if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

9.2 To the extent permitted by the ACL, SkillACQ limits its liability for a failure to comply with a consumer guarantee in respect of services to:

• (a) the supply of the services again; or

• (b) the payment of the cost of having the services supplied again.

9.3 This clause applies only to the extent permitted by the ACL and does not limit your rights where a failure is a major failure.

​

10. Intellectual property

10.1 Ownership

All Content on the Site, including course materials, video and audio recordings, written resources, frameworks, assessment tools, graphic design, and any other materials created by SkillACQ, is owned by or licensed to SkillACQ International Pty Ltd and is protected by the Copyright Act 1968 (Cth) and other applicable intellectual property laws. All rights not expressly granted to you under these Terms are reserved.

10.2 Trade marks

The SkillACQ name, logo, and any product or course names are trade marks of SkillACQ International Pty Ltd. You must not use any SkillACQ trade mark without our prior written consent.

10.3 Your content

Where you contribute any content to community features on the Site (such as forum posts or comments), you retain ownership of that content but grant SkillACQ a non-exclusive, royalty-free, worldwide licence to display and use that content in connection with operating the Site. You represent that any content you contribute does not infringe the rights of any third party.

10.4 Feedback

If you provide SkillACQ with feedback, suggestions, or ideas about our products or services, you grant us the right to use that feedback without restriction and without obligation to you.

10.5 Copyright complaints

If you believe any Content on the Site infringes your copyright, please contact us at info@skillacq.com with details of the alleged infringement. We will investigate and respond in a reasonable time.

​

11. User conduct

11.1 You agree to behave respectfully toward SkillACQ staff, other Users, and any community features on the Site.

11.2 You must not use the Site or any community features to:

• (a) post or transmit any content that is unlawful, defamatory, harassing, abusive, threatening, obscene, or otherwise objectionable;

• (b) post or transmit any content that infringes the intellectual property rights of any person;

• (c) post or distribute any unsolicited commercial messages or spam;

• (d) impersonate any person or misrepresent your credentials, qualifications, or affiliation;

• (e) share, discuss, or reproduce Content from Courses in a way that would constitute a breach of the licence restrictions in clause 6.2; or

• (f) collect or harvest personal information about other Users without their consent.

11.3 SkillACQ reserves the right to remove any content that breaches these conduct requirements and to suspend or terminate the Account of any User who breaches them, without refund in cases of deliberate or serious breach.

​

12. Limitation of liability

12.1 To the maximum extent permitted by law (including the ACL), SkillACQ's total liability to you arising out of or in connection with these Terms or your use of the Site, in contract, tort (including negligence), or otherwise, is limited to the amount you paid for the relevant Course, Membership, or Organisational Licence giving rise to the claim.

12.2 To the maximum extent permitted by law, SkillACQ excludes all liability for:

• (a) any indirect, incidental, special, consequential, or punitive loss or damage;

• (b) loss of profit, revenue, data, goodwill, or anticipated savings; or

• (c) any loss arising from your use of, or inability to use, the Site or any Content,

even if SkillACQ has been advised of the possibility of such loss.

12.3 Nothing in this clause limits SkillACQ's liability for:

• (a) death or personal injury caused by SkillACQ's negligence;

• (b) fraud or fraudulent misrepresentation; or

• (c) any liability that cannot be excluded or limited by law, including under the ACL.

12.4 The ACL may apply to SkillACQ's supply of courses and services as consumer goods and services, and nothing in these Terms is intended to exclude, restrict, or modify rights you have under the ACL that cannot be excluded.

Note for solicitor review: The limitation of liability clause (clauses 12.1 and 12.2) should be reviewed to confirm the cap and exclusions are enforceable in the specific context of individual consumer purchases, particularly given the ACL provisions on services supplied to consumers. The interaction with clause 9.2 should also be confirmed.

​

13. Disclaimer

13.1 SkillACQ's courses and materials are educational in nature. They are designed to support the professional development of coaches and sports professionals and to share research-based frameworks and approaches to skill acquisition and coaching practice.

13.2 SkillACQ does not guarantee that completing a Course will result in any specific outcome, including improved coaching results, improved athlete performance, career advancement, or any other particular result. The application of any method, framework, or approach presented in a Course depends on many factors beyond our control.

13.3 Nothing in any Course or material constitutes professional advice specific to your circumstances. Where you are considering applying principles from a Course in a professional context involving athlete health, safety, or welfare, you should exercise your own professional judgment and, where appropriate, seek additional specialist advice.

13.4 SkillACQ makes reasonable efforts to ensure that the Content of its Courses is accurate and up to date at the time of publication but does not warrant that Content will remain current or error-free indefinitely.

​

14. Privacy

14.1 SkillACQ is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

14.2 Information about how SkillACQ collects, uses, discloses, and protects personal information is set out in our Privacy Policy, available at skillacq.com/privacy-policy. The Privacy Policy forms part of these Terms.

14.3 By creating an Account or making a purchase, you confirm that you have read and understood the Privacy Policy and consent to the collection and use of your personal information as described in it.

​

15. Third-party platforms and links

15.1 The Site operates on the Wix platform and may use third-party services for payment processing, video hosting, and other functions. These third-party services have their own terms and privacy policies, which apply to your use of those services. SkillACQ is not responsible for the practices of any third-party service provider.

15.2 The Site may contain links to third-party websites. Those links are provided for convenience only. SkillACQ does not endorse, control, or take responsibility for the content, accuracy, or privacy practices of any linked website. Accessing a linked website is at your own risk.

​

16. Platform availability

16.1 SkillACQ will use reasonable endeavours to keep the Site and Course Content available, but we do not guarantee uninterrupted or error-free access. Access to the Site may be unavailable from time to time due to maintenance, upgrades, or circumstances outside our control.

16.2 SkillACQ is not liable for any loss or inconvenience arising from temporary unavailability of the Site or any Course Content, except to the extent caused by our failure to comply with a consumer guarantee under the ACL.

​

17. Dispute resolution

17.1 These Terms are governed by the laws of New South Wales, Australia, and the applicable laws of the Commonwealth of Australia. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

17.2 If a dispute arises between you and SkillACQ in connection with these Terms, your purchase, or the Site, both parties agree to make a genuine and good-faith attempt to resolve the dispute directly before commencing any formal legal proceedings. To initiate this process, contact us at info@skillacq.com with a description of the dispute and the outcome you are seeking.

17.3 Nothing in clause 17.2 prevents either party from seeking urgent interlocutory or injunctive relief from a court where necessary to protect their rights.

17.4 Nothing in this clause affects your right to make a complaint to a relevant Australian regulator, including the Australian Competition and Consumer Commission (ACCC) or the Office of the Australian Information Commissioner (OAIC).

​

18. Modifications to these terms

18.1 SkillACQ reserves the right to update or modify these Terms at any time. We will notify Users of material changes by email to the address registered to your Account, or by posting a notice on the Site, at least 14 days before the change takes effect.

18.2 Your continued use of the Site or your Account after the effective date of any updated Terms constitutes acceptance of the updated Terms.

18.3 If you do not agree with any changes to these Terms, you may close your Account and discontinue use of the Site before the changes take effect. Subject to your ACL rights, any Courses or Memberships already purchased will not be refunded solely on the basis that these Terms have been updated, unless the change materially affects your existing access or rights.

​

19. Termination and suspension

19.1 SkillACQ may suspend or terminate your Account and your access to any Course or Membership if:

• (a) you breach these Terms and, where the breach is capable of remedy, you fail to remedy it within 14 days of written notice from SkillACQ;

• (b) you engage in conduct that SkillACQ reasonably considers harmful to other Users, to SkillACQ, or to the integrity of the Site; or

• (c) SkillACQ is required to do so by law.

19.2 You may close your Account at any time by contacting info@skillacq.com. Closing your Account does not entitle you to a refund of any amounts already paid, except as provided by our Refund Policy or required by the ACL.

19.3 Upon termination or closure of your Account, your licence to access Course Content ceases immediately.

​

20. General

20.1 Entire agreement

These Terms, together with the Privacy Policy and the Refund Policy, constitute the entire agreement between you and SkillACQ in relation to your use of the Site and the purchase of any product or service. They supersede all prior representations, arrangements, or agreements between the parties on the same subject matter.

20.2 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be severed from the remaining Terms, which will continue in full force and effect.

20.3 Waiver

A failure or delay by SkillACQ to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without SkillACQ's prior written consent. SkillACQ may assign its rights and obligations under these Terms to a successor entity without your consent, provided that the assignee agrees to be bound by these Terms.

20.5 Force majeure

SkillACQ is not liable for any failure or delay in performing its obligations under these Terms to the extent that failure or delay is caused by circumstances beyond SkillACQ's reasonable control, including natural disasters, government actions, platform outages caused by third-party providers, or other events of force majeure.

​

21. Contact and legal notices

For any questions, complaints, or legal notices under these Terms, please contact:

SkillACQ International Pty Ltd ABN 31 327 238 133

New South Wales, Australia

Email: info@skillacq.com 

Website: skillacq.com

Legal notices must be sent by email to info@skillacq.com and will be deemed received on the next business day following transmission, provided no delivery failure notification is received.

Types of Personal Information We Collect

We collect information that is reasonably necessary to deliver our services, learning pathways, digital products, programs, and customer support.

​

Personal information you provide directly may include:

• Name

• Email address

• Phone number

• Postal or billing address

• Payment information (processed by third parties)

• Account login details

• Program enrolment details

• Course interactions, submissions, comments or uploaded materials

• Enquiry or support information

​

Information collected automatically may include:

• IP address

• Device and browser details

• Pages visited and interaction behaviour

• Cookies and session identifiers

• Program activity and progress data

​

We only collect sensitive information if explicitly required and only with your consent.

How We Use Your Information