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Privacy Policy

 SkillACQ International Pty Ltd

ABN 31 327 238 133
 

SkillACQ International Pty Ltd (“SkillACQ”, “we”, “us”, “our”) complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, programs, or services.

Types of Personal Information We Collect

We collect information that is reasonably necessary to deliver our services, learning pathways, digital products, programs, and customer support.

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Personal information you provide directly may include:

  • Name

  • Email address

  • Phone number

  • Postal or billing address

  • Payment information (processed by third parties)

  • Account login details

  • Program enrolment details

  • Course interactions, submissions, comments or uploaded materials

  • Enquiry or support information

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Information collected automatically may include:

  • IP address

  • Device and browser details

  • Pages visited and interaction behaviour

  • Cookies and session identifiers

  • Program activity and progress data

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We only collect sensitive information if explicitly required and only with your consent.

How We Use Your Information

  • Providing access to digital programs and learning pathways

  • Managing accounts, enrolments and program progress

  • Processing payments and issuing receipts

  • Sending course updates, notifications and administrative communications

  • Improving website functionality and user experience

  • Analysing engagement to improve content and program design

  • Developing new programs and improving existing ones

  • Responding to enquiries and providing customer support

  • Complying with Australian legal and tax requirements

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We do not sell personal information.

Payments

​Payments are handled by secure third-party payment providers such as Stripe, Wix Payments or PayPal. These providers may store your payment details. SkillACQ does not store full credit card numbers.

Data Storage and Security

We use encrypted data transmission, secure hosting environments, password-protected systems, restricted staff access and regular internal reviews to protect your data. While no system is completely risk-free, we take all reasonable steps required under the Australian Privacy Principles.

Disclosure of Personal Information

We may share information with:

  • Website hosting and infrastructure providers

  • Payment processors

  • Customer management platforms

  • Email and analytics services

  • Contractors involved in program delivery

  • Professional advisors

  • Regulators or authorities where legally required

  • All third-party providers must handle data in line with relevant privacy obligations.

International Data Transfers

Some service providers may store or process information outside Australia. We take reasonable steps to ensure any overseas recipients comply with the Australian Privacy Principles for cross-border data protection.

Cookies and Tracking

We use cookies and similar tools for:

  • Site functionality

  • Login session management

  • Traffic analytics

  • Program engagement insights

  • Marketing attribution

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You may disable cookies via your browser settings, though some features may not work as intended.

Marketing Communications

We may send program updates, resources or promotional material. You may unsubscribe at any time via the link in our emails or by contacting us directly.

Access, Updates and Deletion

You may request to:

  • Access the personal information we hold

  • Update or correct inaccurate details

  • Request deletion of your account (subject to legal obligations)

  • Request information about how your data has been used or disclosed

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Contact info@skillacq.com to make any request.

Data Retention

We keep personal information only for as long as required to provide services, support operational needs, meet legal or tax requirements, or resolve disputes.

Children and Minors

Our programs are primarily intended for adults. If we become aware we have collected information from a child under 16 without consent, we will delete it.

Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the updated effective date.

Contact Us

For privacy questions or concerns:
SkillACQ International Pty Ltd
info@skillacq.com

NSW 2444, Australia
ABN 31 327 238 133

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